Send wide and close-up photos
Start with an image that shows the entire item and its surroundings. Add close-ups of the crack, broken weld, worn area, or missing component. A common object or tape measure in the frame can help show scale.
Explain what the part does
The same-looking piece of steel can serve very different purposes. Explain whether the item supports weight, moves during operation, stays outdoors, or forms part of a railing or structure. That context matters when reviewing a repair.
Share measurements and access details
Provide approximate dimensions and note any tight gates, stairs, low clearances, traffic, or other access constraints. Mention nearby finished surfaces or combustible materials so the work area can be considered before arrival.
- Approximate length, width, and material thickness
- Distance from parking to the work area
- Whether the item can be moved or repositioned
- Any site access or scheduling restrictions
Make the area available
Before the scheduled visit, remove personal items and loose clutter from the immediate area when it is safe to do so. Keep children, pets, and bystanders away from the work zone. The welder will determine the final safe working area on site.
For mobile welding within 30 miles of New Bedford, send Castro Welding clear photos, approximate measurements, the site location, and a short description of the problem.
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